Privacy policy

This privacy policy ("Policy") describes how the personally identifiable information ("Personal Information") you
may provide on the rodousuitesandvillas.com website ("Website" or "Service") and any of its related products and
services (collectively, "Services") is collected, protected and used. It also describes the choices available to you
regarding our use of your Personal Information and how you can access and update this information. This Policy is
a legally binding agreement between you ("User", "you" or "your") and AFOI RODOUSAKI KAI SIA EE ("AFOI
RODOUSAKI KAI SIA EE", "we", "us" or "our"). By accessing and using the Website and Services, you acknowledge
that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the
practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Automatic collection of information

Our top priority is customer data security and, as such, we exercise the no logs policy. We may process only
minimal user data, only as much as it is absolutely necessary to maintain the Website and Services. Information
collected automatically is used only to identify potential cases of abuse and establish statistical information
regarding the usage and traffic of the Website and Services. This statistical information is not otherwise
aggregated in such a way that would identify any particular user of the system.

Collection of personal information

You can access and use the Website and Services without telling us who you are or revealing any information by
which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the
features on the Website, you may be asked to provide certain Personal Information (for example, your name and email address). We receive and store any information you knowingly provide to us when you make a purchase, or fill
any online forms on the Website. When required, this information may include the following:

Personal details such as name, country of residence, etc.

Contact information such as email address, address, etc.

Payment information such as credit card details, bank details, etc.

Information about other individuals such as your family members, friends, etc.

Some of the information we collect is directly from you via the Website and Services. However, we may also collect
Personal Information about you from other sources such as public databases and our joint marketing partners.
You can choose not to provide us with your Personal Information, but then you may not be able to take advantage
of some of the features on the Website. Users who are uncertain about what information is mandatory are
welcome to contact us.

Use and processing of collected information

In order to make the Website and Services available to you, or to meet a legal obligation, we may need to collect
and use certain Personal Information. If you do not provide the information that we request, we may not be able to
provide you with the requested products or services. Any of the information we collect from you may be used for
the following purposes:

Deliver products or services

Send administrative information

Respond to inquiries and offer support

Enforce terms and conditions and policies

Run and operate the Website and Services

Processing your Personal Information depends on how you interact with the Website and Services, where you are
located in the world and if one of the following applies: (i) you have given your consent for one or more specific
purposes; this, however, does not apply, whenever the processing of Personal Information is subject to California
Consumer Privacy Act or European data protection law; (ii) provision of information is necessary for the
performance of an agreement with you and/or for any pre-contractual obligations thereof; (iii) processing is
necessary for compliance with a legal obligation to which you are subject; (iv) processing is related to a task that
is carried out in the public interest or in the exercise of official authority vested in us; (v) processing is necessary
for the purposes of the legitimate interests pursued by us or by a third party.

Note that under some legislations we may be allowed to process information until you object to such processing
(by opting out), without having to rely on consent or any other of the following legal bases below. In any case, we
will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the
provision of Personal Information is a statutory or contractual requirement, or a requirement necessary to enter
into a contract.

Billing and payments

We use third party payment processors to assist us in processing your payment information securely. Such third
party processors' use of your Personal Information is governed by their respective privacy policies which may or
may not contain privacy protections as protective as this Policy. We suggest that you review their respective
privacy policies.

Disclosure of information

Depending on the requested Services or as necessary to complete any transaction or provide any service you have
requested, we may share your information with your consent with our trusted third parties that work with us, any
other affiliates and subsidiaries we rely upon to assist in the operation of the Website and Services available to
you. We do not share Personal Information with unaffiliated third parties. These service providers are not
authorized to use or disclose your information except as necessary to perform services on our behalf or comply
with legal requirements. We may share your Personal Information for these purposes only with third parties whose
privacy policies are consistent with ours or who agree to abide by our policies with respect to Personal
Information. These third parties are given Personal Information they need only in order to perform their designated
functions, and we do not authorize them to use or disclose Personal Information for their own marketing or other
purposes.

We will disclose any Personal Information we collect, use or receive if required or permitted by law, such as to
comply with a subpoena, or similar legal process, and when we believe in good faith that disclosure is necessary
to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government
request.

Retention of information

We will retain and use your Personal Information for the period necessary to comply with our legal obligations,
resolve disputes, and enforce our agreements unless a longer retention period is required or permitted by law. We
may use any aggregated data derived from or incorporating your Personal Information after you update or delete it,
but not in a manner that would identify you personally. Once the retention period expires, Personal Information
shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data
portability cannot be enforced after the expiration of the retention period.

Transfer of information

Depending on your location, data transfers may involve transferring and storing your information in a country other
than your own. You are entitled to learn about the legal basis of information transfers to a country outside the
European Union or to any international organization governed by public international law or set up by two or more
countries, such as the UN, and about the security measures taken by us to safeguard your information. If any such
transfer takes place, you can find out more by checking the relevant sections of this Policy or inquire with us using
the information provided in the contact section.

The rights of users

You may exercise certain rights regarding your information processed by us. In particular, you have the right to do
the following: (i) you have the right to withdraw consent where you have previously given your consent to the
processing of your information; (ii) you have the right to object to the processing of your information if the
processing is carried out on a legal basis other than consent; (iii) you have the right to learn if information is being
processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the
information undergoing processing; (iv) you have the right to verify the accuracy of your information and ask for it
to be updated or corrected; (v) you have the right, under certain circumstances, to restrict the processing of your
information, in which case, we will not process your information for any purpose other than storing it; (vi) you have
the right, under certain circumstances, to obtain the erasure of your Personal Information from us; (vii) you have
the right to receive your information in a structured, commonly used and machine readable format and, if
technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable
provided that your information is processed by automated means and that the processing is based on your
consent, on a contract which you are part of or on pre-contractual obligations thereof.

The right to object to processing

Where Personal Information is processed for the public interest, in the exercise of an official authority vested in us
or for the purposes of the legitimate interests pursued by us, you may object to such processing by providing a
ground related to your particular situation to justify the objection.

Data protection rights under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights and AFOI
RODOUSAKI KAI SIA EE aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of
your Personal Information. If you wish to be informed what Personal Information we hold about you and if you
want it to be removed from our systems, please contact us. In certain circumstances, you have the following data
protection rights:

You have the right to request access to your Personal Information that we store and have the ability to access
your Personal Information.

You have the right to request that we correct any Personal Information you believe is inaccurate. You also have
the right to request us to complete the Personal Information you believe is incomplete.

You have the right to request the erase your Personal Information under certain conditions of this Policy.

You have the right to object to our processing of your Personal Information.

You have the right to seek restrictions on the processing of your Personal Information. When you restrict the
processing of your Personal Information, we may store it but will not process it further.

You have the right to be provided with a copy of the information we have on you in a structured, machinereadable and commonly used format.

You also have the right to withdraw your consent at any time where AFOI RODOUSAKI KAI SIA EE relied on your
consent to process your Personal Information.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal
Information. For more information, please contact your local data protection authority in the European Economic
Area (EEA).

How to exercise these rights

Any requests to exercise your rights can be directed to AFOI RODOUSAKI KAI SIA EE through the contact details
provided in this document. Please note that we may ask you to verify your identity before responding to such
requests. Your request must provide sufficient information that allows us to verify that you are the person you are
claiming to be or that you are the authorized representative of such person. You must include sufficient details to
allow us to properly understand the request and respond to it. We cannot respond to your request or provide you
with Personal Information unless we first verify your identity or authority to make such a request and confirm that
the Personal Information relates to you.

Privacy of children

We do not knowingly collect any Personal Information from children under the age of 13. If you are under the age
of 13, please do not submit any Personal Information through the Website and Services. We encourage parents
and legal guardians to monitor their children's Internet usage and to help enforce this Policy by instructing their
children never to provide Personal Information through the Website and Services without their permission. If you
have reason to believe that a child under the age of 13 has provided Personal Information to us through the
Website and Services, please contact us. You must also be at least 16 years of age to consent to the processing of
your Personal Information in your country (in some countries we may allow your parent or guardian to do so on
your behalf).

Cookies

The Website and Services use "cookies" to help personalize your online experience. A cookie is a text file that is
placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your
computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued
the cookie to you.

We may use cookies to collect, store, and track information for statistical purposes to operate the Website and
Services. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but
you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you
may not be able to fully experience the features of the Website and Services. You may learn more about cookies
and how they work here.

Do Not Track signals

Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have
your online activity tracked. Tracking is not the same as using or collecting information in connection with a
website. For these purposes, tracking refers to collecting personally identifiable information from consumers who
use or visit a website or online service as they move across different websites over time. The Website and
Services do not track its visitors over time and across third party websites. However, some third party sites may
keep track of your browsing activities when they serve you content, which enables them to tailor what they present
to you.

Affiliates

We may engage in affiliate marketing and have affiliate links present on the Website and Services. If you click on
an affiliate link, a cookie will be placed on your browser to track any sales for purposes of commissions.

Email marketing

We offer electronic newsletters to which you may voluntarily subscribe at any time. We are committed to keeping
your e-mail address confidential and will not disclose your email address to any third parties except as allowed in
the information use and processing section or for the purposes of utilizing a third party provider to send such
emails. We will maintain the information sent via e-mail in accordance with applicable laws and regulations.
In compliance with the CAN-SPAM Act, all e-mails sent from us will clearly state who the e-mail is from and provide
clear information on how to contact the sender.

Links to other resources

The Website and Services contain links to other resources that are not owned or controlled by us. Please be aware
that we are not responsible for the privacy practices of such other resources or third parties. We encourage you to
be aware when you leave the Website and Services and to read the privacy statements of each and every resource
that may collect Personal Information.

Information security

We secure information you provide on computer servers in a controlled, secure environment, protected from
unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical
safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal
Information in its control and custody. However, no data transmission over the Internet or wireless network can be
guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are
security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy
of any and all information and data exchanged between you and the Website and Services cannot be guaranteed;
and (iii) any such information and data may be viewed or tampered with in transit by a third party, despite best
efforts.

Data breach

In the event we become aware that the security of the Website and Services has been compromised or users
Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not
limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but
not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement
authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we
believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required
by law. When we do, we will send you an email, get in touch with you over the phone, mail you a letter.

Changes and amendments

We reserve the right to modify this Policy or its terms relating to the Website and Services from time to time in our
discretion and will notify you of any material changes to the way in which we treat Personal Information. When we
do, we will post a notification on the main page of the Website. We may also provide notice to you in other ways in
our discretion, such as through contact information you have provided. Any updated version of this Policy will be
effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the
Website and Services after the effective date of the revised Policy (or such other act specified at that time) will
constitute your consent to those changes. However, we will not, without your consent, use your Personal
Information in a manner materially different than what was stated at the time your Personal Information was
collected.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using
the Website and Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this
Policy, you are not authorized to access or use the Website and Services.

Contacting us

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter
relating to individual rights and your Personal Information, you may send an email to
contact@rodousuitesandvillas.com or write a letter to Vathirouma - Tersanas - Chania 73100 Kriti.

This document was last updated on June 11, 2021